Never enough time? It that really your problem?

I was talking with one of my clients the other day, and as I asked how he was doing, he replied with an ironic smile, “Never enough time, Patrick.” “Never enough time.” This cliché rolls off the tongue too quickly when we describe the state of overwhelm.  But what we say matters. What we say can often […]

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Empathy + Compassion

Some of the most influential people I know do more than empathise with me. Empathy is important. But when it comes down it, what truly separates world-class influencers from manipulators? One of the most acutely painful moments in my life made me quite vulnerable. I approached a man who was a leader. Len was also a […]

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Deep Work

The turn of the calendar year is traditionally a time where we review the past year and look forward to a fresh year, a fresh start. As you look back over your year, what do you feel? Disappointed at so little achieved? Surprised, because you achieved more than you perhaps realised? A mixture of both? For most […]

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Gratitude: the anti-oxidant to stress

I want to begin by thanking you.If you are a regular reader of this blog, you are an essential reason for my work. You bring out the best in me. I’m very grateful for that. So, thank you. I wish the very best for you and your loved ones this festive season.In my work on the […]

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Think well of those you want to influence

“The customer community is very unreasonable,” my client told me. “They won’t listen to my ideas, and seem to reject them before I have finished explaining.”I’ve heard similar such statements from different clients more than once. There is pain in this. And also a little pride. Maybe it has a subtext of, “My customer doesn’t […]

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Do you need a fall-back to move forward?

I was talking with a client last week who has a difficult relationship with a significant customer. What the customer is demanding my client to do would make him feel professionally compromised. He knows it is an inferior requirement. By a mile. We explored what would happen if he had a Plan B, a fall-back if he […]

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Call to Failure

Failure is not an option. No, it’s inevitable. The issues is, first, will I accept that reality? Then can I act so that when I do fail, it is cheap and useful? When I do fail I do not do something worse: take failure as my identity. No, I am not a failure, but I do fail. […]

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The Relationship Bank Account in Action

One of my projects right now is helping the opening of a new local school for 5 to 11-year-olds. Since the government likes the idea, much of this will be publicly-funded, which means we need to evidence demand for the school by getting parents to sign up before it opens. So, I was with another volunteer, […]

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