Have you heard someone say that to you recently? Maybe not. Maybe they are thinking it. It requires someone to trust you, feel safe around you, confident enough to speak their mind, to be brave enough to say that they don’t get it. Maybe they are just faking it, and nod in agreement. Maybe you […]
Credit: Photo by Will Myers on Unsplash A few years ago I read Switch: How to Change Things when Change is Hard by the Heath brothers. It remains one of my favourite books on the whole subject of change. One particular section has stayed with me: the idea of the bright spots, the positive deviants, as academics call them, who can […]
What are your dreams? Have you written them down? If not, why not? Perhaps, because we are taught not to value dreaming. We are told that dreaming is wasting time. Dreams are fantasy and will never happen. Dreams only set us up for disappointment. We are all wired to dream. All children dream when they […]
As change leaders, we can have quite a high appetite for change. Yet, what is the effect on our customers of a perceived endless series of changes?
I would recommend Range. It is one of the best books I have read so far this year. It explores a wide range of fields and topics from scientific research to athletic achievement to predicting engineering failure on spacecraft to education.
… is it possible to go deeper and help individual team members engage with matters beyond their individual domains in positive ways? Specialists can show up to meetings as generalists, and they discover in a culture of honour and respect that they can engage with others with empathy and greater influence.
It was a defining moment in the workshop. We had reached a crunch point, and hope in the room that we could get through this was fading. I was running a two-day workshop with about fifty engineers and scientists, discussing the handover from their prime supplier. It was a complex, multi-million dollar project. The problem […]
Leading in a transparent way generates trust. Transparency lives before people with integrity. But transparency is what a lot of so-called leaders shun. Transparency is a vulnerable place, and for some, that is too dangerous. They would rather hide. Either behind unnecessary secrecy, using information as a weapon, or behind a mask. The problem is […]
I came across this quote recently via Bernadette Jiwa on her blog, The Story of Telling: ;In the past jobs were about muscles, now they’re about brains, but in future, they’ll be about the heart.” It comes from Minouche Shafik, the Director of the London School of Economics. I love the quote because it is…
I felt like I had stepped into another world … and in several ways, I had. Here I was, with my adult son, Ben, visiting us from Los Angeles, and both of us, albeit strangers, were being honoured and celebrated by strangers. We had come to Princes Park, the home of Dartford Football Club. Dartford […]