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Category Archives for "Leaning to People"

It can only get better …

What is one of the biggest problems of anybody leading change? If you have tried it even once, I imagine you will say: “The other people involved.” It can seem like resistance to change is normal. As a result, many of us avoid dealing with these stakeholders. “They will only cause trouble.” This can make matters […]

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The Power of Radical Transparency

One the delegates on a Change Management Practitioner I led shared with us a remarkable initiative within her organisation, Cambridgeshire Constabulary, the regional police force for that part of England.  What follows is with the kind permission of the Constabulary.Rumour Mill is, in essence, very simple. It is an intranet discussion board, where anyone can post […]

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Breakthough on the Journey

If we are to make an impact with our work, it almost always involves bringing others along with us. Click to Tweet I believe that we tend to limit ourselves when we think about what we can achieve. Most of us have this tendency rather than the opposite: being over-ambitious. I’ve been sharing some work […]

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Colin and the Fawlty Mindset

Some years ago we conducted some research into high performers in project management, and one of the outstanding differences between them and the control group was a significant behaviour we called Leaning to People. The high performers seemed to get their results because they gave time to the critical relationships around themselves.  This behaviour was an […]

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Why Training will NOT make You Oustanding

In my post last week, I wrote about a particular leadership skill – some would say the critical leadership skill – that of engaging and influencing people well. I looked at how the wrong mindset can get in the way, or even overlook people engagement as anything important. But there is another problem in our developing […]

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The Power of Engaging with a Visual Narrative

When we were colleagues in the same company, I remember dropping by one of Richard Rose’s qualification courses on AgilePM©. And I saw the diagram above drawn on a flipchart. I’ve seen this before and I’ve noted the way he does it.Richard tells a story as he draws what is a key diagram for AgilePM.And […]

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Empathy + Compassion

Some of the most influential people I know do more than empathise with me. Empathy is important. But when it comes down it, what truly separates world-class influencers from manipulators? One of the most acutely painful moments in my life made me quite vulnerable. I approached a man who was a leader. Len was also a […]

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Think well of those you want to influence

“The customer community is very unreasonable,” my client told me. “They won’t listen to my ideas, and seem to reject them before I have finished explaining.”I’ve heard similar such statements from different clients more than once. There is pain in this. And also a little pride. Maybe it has a subtext of, “My customer doesn’t […]

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The Relationship Bank Account in Action

One of my projects right now is helping the opening of a new local school for 5 to 11-year-olds. Since the government likes the idea, much of this will be publicly-funded, which means we need to evidence demand for the school by getting parents to sign up before it opens. So, I was with another volunteer, […]

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