One of the delegates on one of my recent Agile workshops, who came from the Health Sector, spoke of her finding one of the most techno-phobic clinicians. So she decided to appoint him as her business ambassador. ! Initially, this seemed to me like asking Basil Fawlty to lead a customer care programme. She said […]
At the BCS Business Change SIG last night in London, we had a great conversation. I expected we would, but I wasn’t sure what turn it would take. But isn’t that the way of all great conversations? We were exploring the concept of Resilient Hope. In the discussion following my presentation, one person mentioned he’d […]
Do we deal with difficult people? Are people themselves the problem? Maybe that is the wrong mindset.
Have you ever found yourself influencing people to change and found that there was more than a lack of motivation, there was a lack of belief in the proposed change? Next week I’m speaking at the BCS Business Change SIG in London to this title. I’ve discovered a real power in hope when it is […]
Someone once said that life was like learning to play the piano in a public concert. I think I know what they mean. We all feel vulnerable when we make mistakes. Nobody likes being seen making a mistake. So we try to do this secretly, don’t we? When it comes to the area of project […]
I really appreciate Daniel Pink’s work, particularly Drive: The Surprising Truth About What Motivates Us, an awesome book. He delivers a periodic, high-energy, short video to his subscribers called Pinkcast. This week’s Pinkcast made me smile (as it usually does). It featured another notable author and speaker, David Allen, most well-known for his book Getting Things Done. On […]
Most of us have come across the saying that every five-year-old is an artist, and by the age of ten very few of them are. It does ask questions about creativity and how we raise kids. I’m convinced that if we have a broad enough view of “creativity” nearly everyone can express creativity. When we […]
A while ago, I met a senior executive client for the first time. In the course of our conversation. I mentioned that I liked to call out the gold in people. She asked me what I meant by that. So I showed her. I said, “I can already see that you are a strategic delegator […]
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Sometimes it seems as if the whole world around you has gone mad. And then you begin to doubt that yourself. “Am I still sane?” you ask yourself. Sometimes that is what a dysfunctional culture can do to you. It makes you doubt what you thought you knew for certain. I was talking with a […]