In my previous post, Advice from the TOP 30 Influencers in Project Management, I defended my choice around self-awareness.
One of my friends emailed me about this post, and how she had observed that her husband constantly stresses the importance of stakeholder management. She wrote:
The Human Factor that is so often the key to success or failure and maybe even sabotage ( for the passive aggressive) in projects and organisations. I have seen academically brilliant people appointed into very senior positions and their own insecurities and lack of emotional intelligence have done untold damage to an organisation .
This prompted me to check this diagram:
Look at the description on the bottom line of this diagram, where a self-awareness impacts the behaviour of Leaning to People. Is it merely an increased ability to identify key relationships? No. I realise it is much more than that.
Quite by chance, I was reading Danny Silk’s brilliant Keep Your Love On, yesterday morning. In it he writes:
When you don’t have either the courage or the ability to face the truth of what you feel, think, and need, you end up communicating confusing and inaccurate information – sometimes even downright falsehoods.
If you never really learn to value and understand what’s going on inside you, how can you value and understand what is going on with another person?
If you don’t know yourself, how can you get to know another person -– someone with a completely different experience and perspective – and value the truth of who they are?Keep Your Love On: Connection, Communication & Boundaries, Danny Silk (2013, lovingonpurpose.com)
In recent years, I’ve majored on the critical nature of Stakeholder Engagement. In 2013 I wrote Practical People Engagement: Leading Change through the Power of Relationships. Project management has long marginalised the topic of “stakeholder management,” as they call it. (As if you can truly manage anyone other than yourself.) ‘Leaning to People’ is a central narrative in that book. I’m proud that this book was later adopted as the core reference for an international qualification in stakeholder engagement. I hope it is doing some good to the profession.
This last year I’ve turned to the other three behaviours that distinguish outstanding performance, in my latest book: Leading Yourself: Succeeding from the Inside Out. Outstanding performance all starts, though, with self-awareness.
So, I’m inclined to re-draw the diagram, now, in the light of my friend and Danny Silk’s observations to something like this:
Can you spot the crucial difference?