I saw this quote recently via Bernadette Jiwa on her blog, The Story of Telling:
In the past jobs were about muscles, now they’re about brains, but in future, they’ll be about the heart.
Minouche Shafik, Director of the London School of Economics
I appreciate this statement because it is saturated with wisdom and hope.
The narrative common in our media is that, as AI (artificial intelligence) increases, we will lose jobs. Machines will be able to diagnose better than doctors, design better than architects, and drive better than most of us. As Bernadette comments:
The truth is our best work always has been about the heart.
And the good news is that we all start with the same advantage.
Yes!
So, if you write, write from the heart. If you work from the heart, you serve better. If you lead, lead from the heart, and you will find you are a more effective leader. It is all heart work.
We may think that this heart writing only applies to novelists, to writers of fiction. I say no. In my business books, I have written them from the heart. The reason for writing them came from the heart, from pain, from hope.
Heart work is a good thing. Maybe machines will encourage us to become fully human rather than work like a machine… and lose.