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Tag Archives for " influence "

The Relationship Bank Account in Action

One of my projects right now is helping the opening of a new local school for 5 to 11-year-olds. Since the government likes the idea, much of this will be publicly-funded, which means we need to evidence demand for the school by getting parents to sign up before it opens. So, I was with another volunteer, […]

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Doing the Two-Step Engagement

In my book, Practical People Engagement, I use this illustration of the modes of engagement. Far too often, I find classical approaches to engagement and communications planning almost always overlook the power and versatility of the ubiquitous conversation. We, as human beings, have had all of human history and pre-history to hone the practice of language and […]

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Advice from the TOP 30 Influencers in Project Management

This week I was sent a report containing Advice from the 30 TOP influencers in project management. If you are not involved in project management professionally, I can quite understand that this will not set your heart racing! However, it is interesting to see the patterns that emerge from these ‘TOP influencers.’ (Full disclosure: I […]

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Can I ask you a question?

As I was writing my last book Practical People Engagement, I came across Daniel Pink’s To Sell is Human. I’m so glad I did. I find Daniel Pink is one of those communicators who does much of the heavy lifting for us across the social sciences, in particular in the fields of cognitive psychology. He communicates effortlessly […]

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Who do you think you are? Be Unique

One of the key chapters in my forthcoming book, Leading Yourself: Succeeding from the Inside Out, is on Identity, the whole matter of how we see ourselves, our make-up and how we come to be unique. I believe this is pivotal because out of our own self-identity comes so much of what we do and how […]

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The Road to Damascus Engagement Strategy

The Road to Damascus Engagement StrategyOne of the delegates on one of my recent Agile workshops, who came from the Health Sector, spoke of finding one of the most techno-phobic clinicians. She decided to appoint him as her business ambassador(!) Initially, this seemed to me like asking Basil Fawlty to lead a customer care programme. She said […]

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Dealing with Difficult People?

Earlier this year I was running a Stakeholder Engagement Workshop in the Netherlands. Towards the end of the workshop, I began to reference one of the most popular, but contentious sections in my book Practical People Engagement about ‘Dealing with Difficult Stakeholders.’ One of the delegates suggested that if I label someone as ‘difficult’ immediately […]

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