When organisations try to manage scarcity, they can micro-control through imposing performance targets. This approach can have some mission-critical results.
I was talking with a friend the other day, about when we are under stress how we begin to express ourselves. During high levels of stress, adrenaline drives us to be task-focused and focused inward on our emotions. It’s harder for us to engage with others with empathy. And so it is harder for us […]